Zero Tolerance

Our practice team is here to help you.

We operate a Zero Tolerance Policy for patients who are violent or abusive to ourselves, members of our staff or other persons present on the practice premises.

Our aim is to be as polite and helpful as possible to all patients.

We would like to thank all of our patients that respect this.

However, shouting and swearing at practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.

If you are violent, aggressive or threatening you will be reported to the police.

If you consider that you have been treated unfairly or inappropriately, please ask the reception staff to contact the Practice Manager, Lesley Davis who will be happy to address your concerns.

Please help us to help you
Thank you

Visiting our practice?

 

Please continue to wear a face covering and social distance

 

All of our COVID-19 secure measures remain in place and this will not change when Government guidance changes on 19 July 2021.

 

Patients are asked to continue to wear a face covering, unless they are exempt, and to follow social distancing when visiting our GP Practice.

 

This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.

 

We are continuing to follow COVID-19 secure measures and they will remain in place until further notice. 

 

Our Walk In service has changed due to COVID and we are unable to offer you a sit and wait service.  If you would like to see a Clinician, please contact 01480 219317 and we will arrange for GP or Advanced Nurse Practitioner to call you back, we currently do have an increase in demand and therefore appointments are limited, so please check to see if you can get an appointment with your own GP first.

 

WALK IN TIMES

Mon-Friday 8AM-9PM

Mon – Friday 6PM-8PM 

Sat & Sun 9AM-4PM 

 

Thank you for your continued support.