Protecting your information and giving you access.

Protecting our patients’ confidentiality is something we take very seriously.

Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. All staff are asked to sign a Code of Conduct on confidentiality before they start. We need information about yourself so that we can provide you with the best possible care and treatment. We keep this information, together with details about your care, in your medical record, to ensure that your doctor or nurse has accurate and up to date information. We only pass this information to other healthcare professionals who have an interest in your health and wellbeing.

Sometimes we are asked to provide information to solicitors and insurance companies. We only do this if we receive your written permission. Increasingly we are asked to participate in audits and research on behalf of the NHS and wherever possible we remove details that would identify you as an individual. In certain circumstances we are obliged by law to report information to appropriate authorities.

Visiting our practice?


Please continue to wear a face covering and social distance


All of our COVID-19 secure measures remain in place and this will not change when Government guidance changes on 19 July 2021.


Patients are asked to continue to wear a face covering, unless they are exempt, and to follow social distancing when visiting our GP Practice.


This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.


We are continuing to follow COVID-19 secure measures and they will remain in place until further notice. 


Our Walk In service has changed due to COVID and we are unable to offer you a sit and wait service.  If you would like to see a Clinician, please contact 01480 219317 and we will arrange for GP or Advanced Nurse Practitioner to call you back, we currently do have an increase in demand and therefore appointments are limited, so please check to see if you can get an appointment with your own GP first.



Mon-Friday 8AM-9PM

Mon – Friday 6PM-8PM 

Sat & Sun 9AM-4PM 


Thank you for your continued support.