Confidentiality

Protecting your information and giving you access.

Protecting our patients’ confidentiality is something we take very seriously.

Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. All staff are asked to sign a Code of Conduct on confidentiality before they start. We need information about yourself so that we can provide you with the best possible care and treatment. We keep this information, together with details about your care, in your medical record, to ensure that your doctor or nurse has accurate and up to date information. We only pass this information to other healthcare professionals who have an interest in your health and wellbeing.

Sometimes we are asked to provide information to solicitors and insurance companies. We only do this if we receive your written permission. Increasingly we are asked to participate in audits and research on behalf of the NHS and wherever possible we remove details that would identify you as an individual. In certain circumstances we are obliged by law to report information to appropriate authorities.

Coronavirus (Covid-19)

 

If you have coronavirus symptoms do not come to the surgery, your local pharmacy or hospital. Stay at home.

 

Contact NHS111 either by phone or online if you have:

 

 

NHS111 will ask about your symptoms and tell you what to do.

 

Do not come to the surgery as this will only put more people at risk.